Research Analyst

Competitive salary and market-leading benefits package.

Proven experience required

Working as part of the Europe Industry Research team for the Informa Telecoms & Media (ITM) division of Informa PLC, the primary role of the Research Analyst (Europe) is to ensure the delivery and quality of Informa’s analysis, data and forecasts of telecom operator strategies within Europe.

The successful candidate will be able to demonstrate understanding of how to interpret and evaluate operator performance and have a track record of being able to provide consistent, comparable, valid and timely intelligence to a variety of stakeholders.

The Research Analyst will be expected to produce timely delivery of strategic analysis, data and forecasts focused on issues including, but not limited to: operational and financial performance, retail & distribution strategies, churn reduction & loyalty, content & service strategies, regulation, pricing models, handset and connected home device strategies and technology deployments. Over time, you will develop into a leading thought leader on the European telecoms space.

Strong analytical, numerical, research and project management skills are essential. In addition, the analyst will be expected to demonstrate initiative and a flexible yet organised approach to providing analysis across a range of different industry segments (including fixed and mobile telecoms) and subject areas in response to changing market dynamics.

The role involves a strong commercial focus and successful candidates are expected to be involved in delivering their expertise to clients through direct interaction in the form of conference calls, presentations or ongoing support. Analysts are also closely tied into business development activities and are expected to provide sales support where relevant.

Fluency in another foreign European language (especially Russian or Polish or German is strongly preferred.

For this role candidates will be expected to (in no particular order):

1. To collect, validate and input data for a wide range of key telecoms metrics (incl. subscriptions, revenue, customer spend, customer loyalty, mobile data usage, smartphone usage, broadband penetration, connected home device sales, online video usage) for a defined set of markets in the European region.
2. To ensure that all data is collected in a timely and accurate fashion for all products produced by Informa Telecoms & Media that require input from the markets allocated to you.
3. To be responsible for the quality of all data collated for your defined set of markets working closely with other European analysts and the Data Quality Manager and Financial Data Analyst.
4. To work with forecast team in updating all relevant forecasts in a timely fashion for the set of defined markets allocated to you.
5. To be responsible for timeliness and quality of country updates, as written either by senior analyst or research analyst (as decided by head of region).
6. To write detailed case studies examining any of the following: operator strategies; competitive dynamics within the region / countries; the regulatory environment; new network/technology developments; new product, services and technology landscape. These will meet the requirements of both the regional and topic research teams of ITM. This will involve meeting weekly and monthly deadlines.
7. To assist clients and respond to clients’ queries email or telephone briefings
8. To assist (lead) bespoke research projects with a European focus when required.
9. To help out with business development in the region by attending client meetings (in person and via webex) and generating leads for new business prospects.
10. To deliver topic-based presentations on the European telecoms markets to Informa’s clients in the region.
11. To contribute ideas to help shape the forward-looking research agenda for the Europe IC and ensure that Informa’s research output is matched to findings from discussions with clients, decision-makers and industry influencers.
12. To maintain a high profile within the region through relationships with all forms of media, industry associations or through the use of social media (Twitter, ITM Blog, Linked In) to help drive awareness and market profile of ITM within Europe.
13. To work closely with telecoms conference team to ensure maximum synergies can be extracted from the working relationship on both sides, including speaking at Informa events, helping shape research programmes and suggesting speakers.
14. To assist in producing fortnightly and monthly regional research overview (in form of PDF document) containing research highlights, data sets and short news items.
15. To be responsible for the production of a defined set of company updates for operators relevant to your defined set of European markets
16. To take responsibility for the update of quarterly regional trends presentations, and to create some market specific presentations.

Key Skills and Competencies

Essential
- Experience of collecting and interpreting financial and operational data
- Excellent writing and presentation skills
- Highly organised and demonstrable ability to meet tight deadlines
- Experience of analysing and commenting on company strategies
- Highly proficient at Microsoft Office applications, esp. Excel & PowerPoint
- Strong understanding of key performance indicators and their role in business strategy
- Excellent communication skills to liaise with other divisions/analysts
- Any numerate or analytical undergraduate discipline (2:1 or higher)
- A foreign European Language

Desirable
- Knowledge of European telecoms sector
- Previous relevant experience in the mobile or fixed telecoms sector
- External presentations experience to clients and/or events
- Strong social media literacy
- Market forecasting experience
- Masters degree or other relevant postgraduate qualification

Job summary

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