Senior Pricing and Forecast Analyst

TfL - Transport for London
London - United Kingdom
S: £45,000-£50,000 and benefits

Every day millions of public transport journeys are made across the Capital and understanding the factors driving this demand for travel will be key to shaping London's future. These journeys generate a wealth of data, which we use to inform commentary on current demand trends and predict how changes to fares, service and the economy will affect our customers and, ultimately, TfL's revenues and future policy options.

The Pricing & Forecasting team is responsible for:
• Monitoring, analysing and communicating current public transport demand trends.
• Producing the Bus and London Underground demand and revenue forecasts that underpin TfL's budget and business planning processes.
• Evaluating the likely effects on demand and revenue of potential changes to the level and structure of fares.

Job Purpose
You will be responsible for the provision of high-level support for senior managers and directors. This entails analysing and forecasting trends in travel demand and evaluating proposals for developments to fares and ticketing. Examples of high-profile work undertaken by the team include the evaluation of Mayoral candidates' fares proposals and analysis of the impact of the Bus Hopper, Night Tube and Oyster weekly capping.

Using economic, demographic and transport service data from a wide range of internal and external sources and building econometric models to explain trends in demand, in this role you will draw on a wide range of information including internal data on ticket sales and revenues and Oyster and Contactless usage data. You will undertake a wide variety of analytical tasks and communicate your findings by engaging with a range of audiences; solving problems by applying innovative techniques to the interrogation and visualisation of data.

Key Accountabilities
• Analyse and interpret fares revenue and ridership data, together with development of appropriate statistical models, in order to build demand forecasts and provide an explanation of trends across all the TfL modes for senior management.
• Evaluate the impact on revenue, ridership and customers of fares revision options and ticketing initiatives across all TfL public transport modes and National Rail in London, developing established computer models and creating ad-hoc new ones as required to do this, in order that the financial and other impacts of fares and ticketing changes are properly understood.
• Develop, populate and maintain a variety of major databases ranging from internal ticket sales, revenue and passenger usage information through to externally-sourced economic series, in order to support the multiplicity of analytical and modelling tasks as described in the accountabilities above.
• Provide a wide range of ad-hoc analyses of Oyster and other ticketing data and develop the necessary expertise and familiarity with the relevant databases in order that non-routine and novel data analyses can be readily produced.

Skills
• First class analytical skills and the ability to apply this knowledge in a practical environment with high data volumes.
• Ability to present complex technical issues verbally and in writing.
• Ability to communicate effectively, both orally and in writing, with people at all levels across the organisation and outside.
• Proven ability to build strong relationships with people at all levels both internally and externally.

Knowledge
• Education to degree standard in a quantitative discipline.
• Ability to apply advanced computer-based analytical techniques, e.g. Excel, statistical software (R, SPSS, STATA etc.), SQL, and to build appropriate mathematical models.
• Knowledge of TfL's fares structure and ticketing policies.

Experience
• Experience of developing and managing complex data analysis and/or model building tasks.
• Track record of delivering results from systems involving high data volumes and the analysis of data from such systems.
• Significant experience in one or more of: economic analysis, data science or business analysis is desirable.

Excellent Benefits include:
• Final salary pension scheme
• Free travel for you on the TfL network
• A 75% discount on National Rail Season Ticket and interest free loan
• 30 days' annual leave plus public and bank holidays
• Private Healthcare
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

To apply, please visit our website.

Closing date: Sunday 24 November 2019 at 23.:59.

We aspire to be as diverse as the city we represent and welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, faith or disability.

Job summary